Great franchises aren’t built on great systems alone—they’re built on great people.
Owning a franchise comes with a proven model. A playbook. A support system.
But here’s what too many franchisees overlook: Your team will make or break your success.
Hiring the right people isn’t just about filling roles—it’s about building a culture that drives results.
So how do the best franchisees craft a dream team that fuels long-term success?
Let’s break it down.
Build Your Team Around Mindset, Not Just Skills
Experience matters—but mindset matters more.
- Top franchisees don’t just look at résumés; they look for work ethic, coachability, and a customer-first attitude.
- They know a motivated employee can learn the skills, but the wrong attitude can sink the team.
- They hire people who align with their brand values—not just people who check a box.
Skills can be taught. Culture fit and passion? That’s what really drives franchise success.
Create A Culture Of Ownership
Great teams don’t just follow instructions—they take initiative.
- Successful franchisees empower employees to think like owners.
- They communicate the bigger vision so their team understands their impact.
- They reward problem-solving and celebrate wins, big and small.
The result? A team that’s engaged, motivated, and committed to the business’s success.
Systems Are Powerful - But People Bring Them To Life
Franchise systems are designed for efficiency. But systems alone won’t create great customer experiences—your team will.
- Top franchisees train their teams to go beyond the script and create memorable interactions.
- They invest in ongoing development, ensuring employees grow alongside the business.
- They foster an environment where team members feel valued, not just replaceable.
Your franchise’s success doesn’t depend on the system alone—it depends on how well your team brings that system to life.
Leadership Sets The Tone
Franchisees aren’t just business owners—they’re leaders.
- The best franchisees lead by example, showing up with the same energy they expect from their team.
- They listen, coach, and develop their people, rather than micromanaging every move.
- They create a culture where employees want to stay, grow, and contribute.
And here’s the truth: Employees don’t leave companies—they leave bad leadership.
Final Thoughts
Your franchise is only as strong as the team behind it.
The right people will elevate your business. The wrong people will drain it.
So the real question is: Are you building a dream team—or just hiring to fill shifts?
Ready to Explore Franchising? Let's Connect!
Mack and Sharon Strange are on a mission as Franchise Consultants to help others go from “Start” to “Success” when it comes to franchise ownership.
If you’re curious about exploring franchising as a career pivot, investment vehicle or lucrative side hustle, let’s talk!
Frequently asked questions (FAQs)
Q: How do I book a call?
A: You can book a free, no obligation call with Mack here and/or a free call with Sharon here.
Q: How much do your services cost?
A: As Franchise Consultants, there’s no fee for our services. We’re compensated by franchisors only if and when you decide to move forward with (and are approved for) franchise ownership.
Q: What do you do?
A: Our role is to serve as a trusted guide and educational resource.
Q: Where can I learn more?
A: You can learn more about our story and how YOU can follow in our footsteps via the Franchise Together Podcast.
We look forward to connecting with you soon
